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Help & Support

Take a look at some of the most popular help topics and questions. If you can’t find a solution, submit a Support Ticket below.

Returning Your Stamps

What kinds of stamps can be returned?

Is there a limit on how many stamps can be returned?

Condition types that affect your stamp refund

Receiving Your Refund Payment

How long does it take to receive my refund payment?

What types of payments can I choose from?

What is a Purchase Offer?

What if I don’t accept your Purchase Offer?

Shipping Your Stamps To Us

How do I ship my stamps to you?

Lost or stolen shipments

Stamps damaged during shipping

General Questions

How can I trust your service?

Still Have Questions? Open Support Ticket

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