Refunds are processed on a regular schedule after you accept your Purchase Offer. Larger quantities of stamps or loose/single postage stamps can take longer for us to process, but are typically done 1-2 weeks.*
Please allow enough time for your payment to reach you. Below are the expected turnaround times based on the payment method you chose, from the day your payment is issued.
Time you should wait after your payment has been issued before contacting us about it.
Wire Transfer: 3 business days
PayPal: 3 business days
Check: 10 business days
*Large returns may require more time.